Our Services
We Provide:
Operational Support
Keeping your business organised, compliant, and flowing.
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Calendar and inbox management
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Document creation and formatting
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Systems and workflow design
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Compliance and administrative support
Customer Relations
Helping you deliver a consistent, professional client experience.
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Client onboarding
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Enquiry handling and follow-ups
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Complaint resolution
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Ongoing customer care
Life Management
Because leaders don’t stop at 5pm.
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Travel and itinerary planning
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Appointments and scheduling
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Gifting and personal administration
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Family logistics support
Clear information to support smarter decisions.
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Growth opportunity research
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Pricing analysis
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Market and trend reports
Research & Insights
Professional, seamless support for holiday rental owners who want their property managed with care and precision.
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Booking management across platforms
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Guest communication from enquiry to post-stay follow up
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Invoicing and payment coordination
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Optimising property listings across booking channels
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Calendar coordination and availability management
Holiday Home Management
Accurate, organised financial administration.
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Day-to-day bookkeeping support
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Reconciliations and record keeping
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Preparation for accountants
Bookkeeping
Sonja has been fantastic managing 20 Porthmissen’s booking platforms and guest communications. She responds quickly, handles inquiries efficiently, and ensures our guests always feel well cared for. Her support has been invaluable.
20 Porthmissen